Questions

Pounds sterling (GBP). Every price on the site, every delivery charge and every refund is in GBP. If your card is held in another currency, your bank converts it at its own rate and may add a fee — that part is between you and your bank.

From our supply partners, who ship worldwide. A parcel may be dispatched from outside the United Kingdom. We do not run a UK warehouse. See Delivery for the full picture.

Possibly. Duty, import VAT and customs handling fees are set by the destination country, are not included in what you pay us, and are payable by you before the carrier releases the parcel. We cannot predict the amount. If you are unsure, ask your local customs authority before ordering.

Two working days to process, then typically 8–16 working days to the UK and 10–25 working days elsewhere. These are honest estimates from our suppliers, not guaranteed dates.

Yes. You have a legal right to cancel within 14 days of delivery, and we extend that to 28 days for unworn items with tags attached. Email us and we send the return address the same working day. Full detail on Returns and Refunds.

Every tulle skirt is lined, and each listing tells you how the lining is cut. Where the lining is shorter than the net you get a sheer border at the hem; where it is cut to the same length as the shortest layer, you do not. The listing says which, before you buy.

We describe them as gold-tone alloy. That describes the finish, not what sits underneath it. We have no testing reports for the metal, so we make no claim about its composition or how it behaves against skin. If you react to costume jewellery fittings, please take that into account — the ribbon-only choker in the range has no metal on it at all.

We name every fibre in a piece. Where we cannot verify the exact split ourselves we leave the percentage off rather than print a number that looks precise and is not. If an exact composition matters to you, email us before ordering and we will tell you what we do and do not know.

Not yet. AIIVANTA is new. Rather than borrow reviews from elsewhere or write our own, we have switched reviews off across the site until there are genuine ones to show.

No. Everything here is adult sizing, XS to XL where sizing applies.

No. These are fashion pieces that take their shapes from a rehearsal wardrobe. They are not made, tested or sold as dance equipment, and we do not give advice on dance training or footwear.

Card details are entered on the payment provider’s own secure form and never touch this website — we do not see or store your card number. The site runs over an encrypted connection. See Terms for more.

support@aiivanta.shop, answered by a person within one working day, Monday to Friday. There is also a form on the contact page if you prefer.